Fluid receives its 10th Feefo Platinum Trusted Service Award

23 JANUARY 2025, Fluid are excited to announce that they’ve once again won the Feefo Platinum Trusted Service Award for the 10th year in a row!

Feefo is an independent seal of excellence, recognising businesses that consistently deliver a world-class customer experience. Established in 2014, it recognises brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2024 and 31st December 2024.

This will be the 10th year in a row that Fluid has received a Feefo Platinum Trusted Service Award, and they are beyond thrilled.

Aaron Loveridge, Chief Revenue Officer of Brand Revolution (the global marketing agency that Fluid is now a part of) congratulates the team:

“We’re delighted to receive the Platinum Trusted Service Award from Feefo, again!  I am immensely proud to celebrate our 10th consecutive win. This incredible achievement reflects not only our unwavering commitment to excellence but also the trust and loyalty of our customers, who inspire us every day to set higher standards in service. Thanks to everyone for making this milestone possible!”

Fluid would like to thank their team for all the hard work making this award possible and their clients for the fantastic feedback. Here’s to another great year, with excellent communication and great collaborations!